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VOLUME 5 ISSUE 2 (March-April 2021)

  • Assessment of Turkey's Innovation Performance duringthe European UnionCandidacy Period
    Original Research Article
    Country Turkey
  • Pages 01-17
  • A.Orçun Sakarya
  • Abstract | pdf Pdf
  • Turkey is one of the countries that has taken part in innovation assessments by the European Union since the start of the candidateship period. The main goal of this study is to present an overview of Turkey’s long term innovation performance in comparison with the European Union. Within this framework an evaluation is conducted based on the indicators of European Innovation Scoreboard reports between 2003 and 2019. There includes a discussion of related strengths, weaknesses, and policies in progress as areas for improvement in Turkey. The main areas of strength, however, are related to SME capabilities, although further improvement is required regarding patent application and human resources.


    • Effect of Financing Structure on the Profitability of Micro and Small Enterprises in Nakuru Central Business District
      Original Research Article
      Country Kenya
    • Pages 18-23
    • Ademba A. Victor || Dr. Muiru Monica || Prof. Auka Daniel
    • Abstract | pdf Pdf
    • Financing a business is among the steps towards achieving firm objectives. Having a proper financing structure is the key to the successful performance of an enterprise. Existing literature about financing structure and profitability of MSEs reveals contradicting results. This study sought to assess the effect of financing structure on the profitability of micro and small enterprises in Nakuru central business district (CBD).Specific objective was to establish the effect of retained earnings on the profitability of micro and small enterprises. The study adopted a descriptive survey research design. The target population was 1,249 MSEs located in the Central Business District. A systematic random sampling technique was used in the picking of the respondents; every Kth MSEs became part of the response group. Simple regression was applied in establishing the cause-effect of each of the independent variables to the dependent variable. The study revealed that there is a statistically significant relationship between the financing structure and profitability of MSEs. Retained earnings have a significant positive effect on profitability at a 5% level of significance. The study concluded that the financing structure significantly affects the profitability of micro and small enterprises in Nakuru central business district.


    • Influence of Decentralization of Management Reforms on Service Delivery at Nakuru Water and Sanitation Services Company
      Original Research Article
      Country Kenya
    • Pages 24-28
    • Cheruiyot, G.C. || Munene, R.W.
    • Abstract | pdf Pdf
    • Kenya socio-economic development goals are extremely smitten by inadequate supply of water in sensible amount and quality. Delivery of water services is characterized with inefficiency, ineffectiveness, bureaucracy, high costs, weighed down by unnecessary rules, unresponsiveness to public desires, and lack of transparency, despotic and invasive into the personal rights of clients. In urban center County, most water urban service suppliers have faced extreme interference of politics resulting in a negative impact on their revenues and general performance of the organization. The study sought to establish the influence of decentralize management reform on service delivery at Nakuru Water and Sanitation Services Company. An Ex-post facto research design was adopted for a sample of 223 clients and 113 staff of NAWASCO. Data was collected using semi-structured questionnaires. Data analysis was using Statistical Packages for Social Sciences (SPSS). The paper results yielded a correlation coefficient of r = (269) = 0.361, p = 0.000 <0.05 and regression coefficient of β = 0.375, p = 0.000 < 0.05. This implies that decentralization of management reforms have significant influence on service delivery. The paper recommends that staff members should be adequately trained to build their capacity in the delivery of quality services. Decentralization of services which being the main purpose of devolution, the paper recommends that NAWASCO need to be adequately facilitated to ensure that they deliver quality water services to their clients.


    • Influence of Capacity Building in the Management Reform on Service Delivery at Nakuru Water and Sanitation Services Company (NAWASSCO)
      Original Research Article
      Country Kenya
    • Pages 29-34
    • Cheruiyot, G.C. || Munene, R.W.
    • Abstract | pdf Pdf
    • Service delivery is the key issue in every business. The end result of each organization depends exclusively on the management of the resources. The management of water utilities has a rectifying effect to the water deficiency in most elements of the country. A significant reason behind poor access to water services in a geographic region is the inefficiencies of water utilities, particularly people who live in urban areas where they are totally dependent on a Water Service Provider. Water service is essential especially in urban area like Nakuru Town which is an emerging residential and industrial hub. The study sought to establish the influence of capacity building in the management reform on service delivery at Nakuru Water and Sanitation Services Company. An Ex-post facto research design was adopted for a sample of 223 clients and 113 staff of NAWASCO. Data was collected using semi-structured questionnaires. Data analysis was using Statistical Packages for Social Sciences (SPSS). The paper results yielded a correlation coefficient of r = (269) = 0.323, p = 0.000 <0.05 and regression coefficient of β = 0.266, p = 0.000 < 0.05. This implies that capacity building have significant influence on service delivery. The paper recommends that staff members should be adequately trained to build their capacity in the delivery of quality services.


    • Measures of Tax Compliance among Small and Medium Enterprises in Tagum City: an Exploratory Factor Analysis
      Original Research Article
      Country Philippines
    • Pages 35-44
    • Jovit G. Cain || Vicente Salvador E. Montaño
    • Abstract | pdf Pdf
    • The study's general objective was to develop tax compliance domains among Small and Medium Enterprises (SMEs) in Tagum City. The study used a non-experimental quantitative research design employing exploratory factor analysis. The study's respondents, randomly chosen from a total of one hundred fifty (150) owners, managers, bookkeepers, accountants, and other personnel in charge of the company's tax. The researcher constructed the contextualized instrument integrating the measures affecting tax compliance adopted from various sources and literature. Frequency, hierarchical clustering analysis ward method, factor analysis, measures of sampling adequacy and sphericity, and factor rotation method were the statistical tools used for data treatment. Data gathered were analyzed first with hierarchical cluster analysis ward method to group significant items, and later the clustered items were factor analyzed to get the domains of tax compliance. The findings revealed that there were a total of four measures that influence tax compliance among SMEs in Tagum City. For both cluster 1 were perception of equity and fairness and tax psychological cost; while for cluster 2 (knowledge of current tax policies/tax rates; and quality of tax officers' service).


    • Factors of Investment Decision Practices among Certified Public Accountants in Davao del Norte
      Original Research Article
      Country Philippines
    • Pages 45-57
    • JOE MARI N. FLORES, CPA, MSA || VICENTE SALVADOR E. MONTAŇO, DBA
    • Abstract | pdf Pdf
    • The objective of this study is to identify the determinant factors of investment decision practices and further, to develop a framework that characterizes the investment decision practices among certified public accountants in Davao Del Norte. This research is significant for investors to enhance their capacity to decide on investments and provide investment managers better ways of designing their products and services. The informants of this study were 150 CPAs using a researcher‟s modified questionnaire that was personally administered. The data were analyzed using Data Reduction Analysis, Kaiser Meyer-Olkin measure of sampling adequacy and Barlett‟s test of sphericity and Factor Rotation Method. Using the exploratory factor analysis, the study reveals that Economic Expectation, Herding Effect, Market Information, Third Party Opinion, Financial Information, News and Government Influence, Firm Perception, Over-confidence and Firm Image best influences the investment decision practices of CPAs in Davao del Norte


      • Influence of Work Flexibility on Performance of Academic Staff in Public Universities Kenya
        Original Research Article
        Country Kenya
      • Pages 58-65
      • Faith Jebet Chilgong || George Karanja || Willy Muturi
      • Abstract | pdf Pdf
      • The increase in enrolling students in Kenyan public universities has constrained most institutions to concoct methods of guaranteeing that academic staff has adequate contact hours with the students. However, it is noted that the number of enrolments does not emphatically match the quantity of academic staff in Kenyan state-funded universities. The most proficient proportion is 1:30 at the undergraduate level for students doing sociologies. Government organizations and guidelines demand great standards in universities and subsequently, it is critical to guarantee that academic staff is exceptionally motivated to improve their job execution. Past research has demonstrated that work design affects the execution of duties by academic staff. Then again, work configuration is significantly described by work flexibility. The particularity of work flexibility as a variable that impacts the work performance provoked the research herein in which the author attempts to find the impact of workplace flexibility on the job performance of academic staff in public universities in Kenya. The examination utilized an exploratory research design that aimed to acquire data on scholarly staff. A multistage analysis was utilized to pick respondents who partook in the examination. Vide simple random sampling, 10 state-funded universities, and 206 scholarly staff were picked, and the scholastic staff was categorized based on state-funded universities in Kenya. Closed-ended questionnaires which included Likert-type scale questions were utilized to gather information. Information was broken down using descriptive statistics; mean, standard deviation, and inferential measurements; which included correlation, simple, and multiple regression analysis. The above analysis was utilized to test the hypotheses of the investigation. The research found out that the relationship between workplace flexibility and performance of academic staff was positively correlated and significant.


        • Influence of Job Enrichment on Performance of Academic Staff in Public Universities in Kenya
          Original Research Article
          Country Kenya
        • Pages 66-73
        • Faith Jebet Chilgong || George Karanja || Willy Muturi
        • Abstract | pdf Pdf
        • The study herein aims to examine the impact of job enrichment on the performance of academic staff in public universities in Kenya. The study uses data collected from all academic staff in Kenyan public universities who form the target population. Further, the study employed exploratory research which enabled the researcher to achieve greater control of the study design, and the use of a cross-sectional survey since the data used was collected during the research and was not initially centrally available. Data collection was undertaken using questionnaires distributed to a select number of staff derived using the multi-stage sampling procedure. Using simple regression models for data analysis, the research established that there is a positive correlation between job enrichment and the performance of academic staff in public universities in Kenya. Based on the above findings, it is recommended that further research is required to analyze the impact of job enrichment on non-academic staff. Further, extensive research should be undertaken to establish similarities of findings in the case where the target population is private university staff.


            • Developing Product Brand Value in Response to Customer Satisfaction Participation in Building and Customer. Experience Management
              Original Research Article
              Country Thailand
            • Pages 74-79
            • Dr. Parkorn Chobhan
            • Abstract | pdf Pdf
            • This article is for synthetic purposes. Conceptual framework for developing brand value in dimensions to respond to customer needs Participation in building and customer experience management Using theoretical synthesis and related research Developed into a conceptual framework that consists of various factors, namely customer participation. Customer experience management Customer cooperation management and customer satisfaction. Which leads to the development of brand value There are five main components: brand awareness. Perceived quality Brand group Brand image and brand loyalty Developing successful brand values. Business organizations must consider 3 main factors: customer participation. Customer experience management and cooperation management with customers This research framework has an influence to promote and develop brand value in terms of meeting customer needs.


                • Factors Affecting University Students’ Group Work Results
                  Original Research Article
                  Country Vietnam
                • Pages 80-91
                • Pham Minh Ngoc, Le Thu Hang || Nguyen Pham Phuong Anh || Nguyen Thi Phuong Linh
                • Abstract | pdf Pdf
                • In the 21st century, working in groups is considered a basic yet essential aspect of higher education as it allows students to use expertise in solving issues; experience, improve efficiency, motivation, and attitude toward studying; enhance skills to prepare for future careers. This study aims to examine the determinants influencing university students' group work results. The research was conducted 372 students in different Economics Universities in Hanoi showed that Emotion Intelligence (EI), knowledge-sharing, organizing self-managed teams, internal conflict, and trust play a remarkable role in the group's final result, following by surveys and in-depth interviews. The study also reveals that Emotion Intelligence and knowledge-sharing determine the success of the group's work, while internal conflict is a factor that undermines efficiency


                    • Influence of Managers Resource Mobilization Skills on Completion of Irrigation Projects in Baringo County Kenya
                      Original Research Article
                      Country Kenya
                    • Pages 92-101
                    • Winney Chelangat || David Gichuhi
                    • Abstract | pdf Pdf
                    • has been a challenge in establishment and completion of irrigation projects. This study therefore examined the influence of project managers’ resource mobilization skills on completion of national irrigation board (NIB) projects. The study was guided by theory of constraints. Descriptive research design with a census approach was used on project contractors in 57 irrigation projects in Baringo County. Questionnaires were used for data collection. Data was analyzed using Statistical Package for Social Sciences (SPSS). Descriptive statistics (percentages, mean and standard deviation) and inferential statistics (regression and correlation analysis) were utilized. The study established that leaders’ resource mobilization skills, had significant relationship with completion of irrigation projects. Regression analysis demonstrated that resource mobilization skills significantly influenced completion of irrigation projects. The study concluded that resource mobilization skills have a significant influence on completion of irrigation projects. Therefore, the study recommended that the NIB establish policies to guide the choice of project managers in irrigation projects. This will ensure that leaders with resource mobilization skills are chosen to undertake any irrigation project thus enhancing project completion. Keywords: Project, Irrigation,